How Do I Verify My Identity on Lottoland.com.au?

Lottoland is licensed and regulated by the Northern Territory. To comply with Australian Federal Government Anti-Money Laundering legislation, Lottoland is required to perform mandatory identification checks on all players within 45 days of registration on Lottoland.com.au and/or before any winnings can be withdrawn.

For this reason we must ask our players to provide documents to verify their account. Lottoland uses advanced encryption systems to protect your privacy and data, and to ensure there is no abuse or misappropriate use of your details. Rest assured we only collect data that is required by law, or needed to help serve you better. Please see our Terms and Conditions for more information about the use of your data.

Please provide one option from the following documents as a jPeg or pdf. in order for us to verify your account:

1. Passport  - details page plus Bank/Utility Bill Statement with full name and address displayed 
2. Driving Licence Photo Card - front and back (provisional licence is accepted)
3. ID Card - front and back plus Bank/Utility Bill Statement with full name and address displayed
4. Proof of Age Card - front and back plus Bank/Utility Bill Statement with full name and address displayed

Please make sure all documents are within their expiry date, show all details and are easily readable.
 
The proof of address must be dated within the last 3 months. Please ensure the image shows the top half of the letter including your name, address, date and company heading.
Please blank our any sensitive information before sending the image.  

All  ID documents must be valid and in-date with the full outline shown and no part cut off.

Please provide all images as a jPeg or pdf. in order for them to upload successfully.

You can upload to directly under 'My Account'. Please click 'My Transactions' and click on 'Add Account Details'.
Alternatively, you can send us a copy of your identity document by e-mail to support@lottoland.com.au and we can upload the images for you.
The Account will then be viewed by the relevant department for verification within 72 hours.


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